Terms of Service

1. Services

Elite Performance Health provides educational coaching and consulting services related to health, fitness, performance, and lifestyle optimization.

All information provided through this website or our services is for educational and informational purposes only and is not medical advice. Always consult a qualified healthcare professional before making health-related decisions.

Results from coaching services vary by individual.

2. Not Medical Advice

Our services do not create a doctor-patient or other healthcare-provider relationship, and they do not replace care from a qualified healthcare professional. We do not diagnose, treat, cure or prevent any disease or condition. Please talk to your physician before you change your diet, start or change an exercise program, or change supplements or medications, especially if you have a medical condition, are pregnant, or take medication. Any discussion of blood work or other health markers is educational, and your physician orders and interprets your tests. If you feel unwell or experience pain, stop and seek medical care. In a medical emergency, contact your local emergency number immediately. You are responsible for the health decisions you make.

3. Eligibility

You must be at least 18 years old to use our website and services.

4. Use of Website

By using this website, you agree to:

• Provide accurate information when submitting forms
• Use the website only for lawful purposes
• Not attempt to interfere with the website's operation
• Not misuse any content or intellectual property on this website

Elite Performance Health reserves the right to restrict or terminate access to the website for misuse.

5. SMS Communications Program

Program Name: Elite Performance Health Messaging

By providing your phone number and opting in through our website forms, you consent to receive SMS messages from Elite Performance Health.

These messages may include:

• Appointment reminders
• Coaching updates
• Follow-up messages
• Service information
• Occasional marketing communications

Message frequency will not exceed 4 messages per month.

Consent to receive text messages is not a condition of purchasing any goods or services. Messages are sent only to the number you provide.

6. SMS Opt-Out

You can cancel SMS communications at any time.

To stop receiving messages, reply STOP to any message.

After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

7. SMS Help

If you experience issues with the messaging program, reply HELP for assistance.

You can also contact us directly at:
Email: todd@eliteperformancehealth.co

8. Message and Data Rates

Message and data rates may apply for messages sent to you from us and from you to us.

Contact your wireless provider for details about your messaging or data plan.

9. Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

10. Email Communications

By submitting your email address through our website or booking tool, you consent to receive emails from Elite Performance Health about your booking, our services and, where you have agreed, promotions. You can unsubscribe at any time using the unsubscribe link in any email or by contacting us. We may still send you messages about your booking or services you have asked for.

11. AI Report Tool

Our website and services may include an AI-powered report tool that creates personalized educational reports from the information you provide. By using it, you agree that:

• Reports are generated by automated systems and are for educational and informational purposes only. They are not medical advice, diagnosis or treatment.
• Reports may contain errors or omissions, and you are responsible for checking that they suit your situation.
• You will provide accurate information and will not enter information about anyone other than yourself.
• The tool is not for emergencies. In a medical emergency, contact your local emergency number or a qualified healthcare professional immediately.
• You should consult a qualified healthcare professional before changing your diet, exercise, supplements or medications.

Information you enter is handled according to our Privacy Policy.

12. Privacy Policy

Your information will be handled according to our Privacy Policy.

Please review it here:
https://www.eliteperformancehealth.co/privacy-policy

13. Paid Services

If you engage us for paid services, the details, including scope, fees and cancellation, are set out in a separate written agreement. If that agreement conflicts with these Terms, the agreement applies.

14. Content and Intellectual Property

The content on this website, including text, graphics, logos and our methods, belongs to Elite Performance Health or its licensors and is protected by law. You may view it and use it for your own personal, non-commercial purposes, but you may not copy, resell or distribute it without our written permission. You keep ownership of the information you give us. You allow us to use it only as needed to provide our services, as described in our Privacy Policy.

15. Third-Party Services and Links

Our website and services may use or link to third-party services, such as scheduling tools and LinkedIn. Those services have their own terms and privacy policies, and we are not responsible for them.

16. Disclaimers and Limitation of Liability

Elite Performance Health shall not be liable for any indirect, incidental, or consequential damages arising from use of this website or our services.

All services are provided "as is" without warranties of any kind.

To the maximum extent permitted by law, our total liability to you for any claim related to the website or our services will not exceed the amount you paid us for services in the 12 months before the claim arose. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, and it does not affect any mandatory consumer rights you have in the country where you live.

17. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute will be handled by the courts of Ontario. If you are a consumer in the European Union, the United Kingdom or another place with mandatory consumer protections, you keep those protections, and you may also bring a claim in the courts where you live.

18. Updates to Terms

Elite Performance Health reserves the right to update these Terms of Service at any time.

Updates will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of any updates.

19. Contact Information

If you have questions about these Terms, contact:

Elite Performance Health
Toronto, Ontario
M2R 2B7
Canada
Email: todorcoaching@gmail.com
Phone: +1 415-991-0389